Process Recommendations & Our Capabilities:
Project Definition Workshop (PDW)
We take a leadership role in the creation and documentation
of requirements. When the needs are not clear, we assist
with the analysis of needs and the design of the alternative
solutions.
User Interface Design
We develop screen and report designs to meet the user requirements.
As a prerequisite we develop the specifications for the
standard screen and report format. The primary user interaction
is conducted using the Joint Application Design (JAD) process.
This is an initiative process, which occurs early in the
Analysis & Design Phase. Users are involved at each step
and actively participate in the design and quality assurance
process.
Detail Specification
Once the scope of the project is determined, we subdivide
the system into modules and components. The external system
interfaces are identified and specified.
Detail Technical Design and Program Specification
Detail specifications for all components are developed.
All aspects of the database and associated records are defined.
A final quality assurance review is conducted for technical
integrity and user requirements.
Component Development and Unit Testing
Development is scheduled for the components based
on the implementation schedule. Generally for large projects,
there is a phased approach for development and implementation.
Each component is tested thoroughly.
System & Integration Testing
When all the components for an implementation module are
completed, we conduct a system test with the assistance
of the users. This is a quality check designed to find and
fix defects that are not identified in unit testing.
Data Migration Planning
We assist with data migration planning from legacy systems.
This generally includes analysis of what data needs to be
converted and how best to structure the data migration process.
Train the Trainers
Typically we train the trainers. We support the
creation of training materials. During the training process
we provide expert assistance for problem and issue resolution.
Implementation Support
We provide problem and issue resolution support during implementation.
Defect support is provided as required.
Routine Maintenance
On-going maintenance is managed based on the customer
preference for each project. We contract for maintenance
activity, or maintenance assistance.
Functional Enhancements
Frequently after an application is implemented, the users
determine that functional enhancements are needed. We typically
support on-going enhancements as a component of our routine
maintenance contracts.
