Infrastructure Management

IHSYSTEMS technology management services encompass desktop and server management, data center management, networking, LAN setup, communications management, and technical assistance as well as business continuity and disaster recovery services. We keep our clients' business applications running smoothly using a management model that leverages our global delivery capabilities (onsite, offsite, nearshore and offshore) and cost advantages while matching the right resources to each client's requirements.

Our infrastructure management teams provides following services:

Remote Network, Website, Databases & Application Monitoring
On-site Support
LAN and Server Setup
Firewall, VPN and other Network Security
Security Analysis & Alerts
Desktop Users Support
Project Management
Outsource & Team Building
Disaster Recovery & Redundant Host Site
Archieving and Replication Services

IHSYSTEMS unique and flexible management model enables our clients to reduce costs and improve performance while maintaining control over the strategic direction of their IT environment, strengthening the mutually beneficial partnership between IHSYSTEM and its clients. Our adherence to management frameworks ensures efficiency, reliability and consistently high-quality service levels.

By implementing IHSYSTEM's technology management services and leveraging our global delivery capabilities, our clients achieve benefits such as:

Significant reduction in current cost of maintaining and supporting IT infrastructure
24*7 monitoring and on-site response
Availability of internal technical talent to focus on more strategic initiatives for the company
Maintenance or improvement of current IT service levels
Focus on core business and functions
Global coverage and local support
A guarantee of price, quality, productivity and service, tied to mutually agreed-upon performance levels (long-term and mutually beneficial relationship)
Access to new technologies that enhance business performance
IHSYSTEMS partnerships with leading technology vendors

IH Systems also offers Database Managed Services, to deliver database expertise for your Oracle, Sybase, SQL Server, and now IHSYSTEMS is also offering DB2 environments. Through remote access or on-site support, we offer a flexible array of services, from monitoring your databases, providing extra resources when required, helping you through a database crisis, to providing 24x7 support and developing a full database outsourcing solution.

IHSYSTEMS technology management services are a core component of our end-to-end IT and business services, which include hosted services.