Hosted CRM Solution
Microsoft Dynamics CRM is designed to work the way your
business works—and works very well—because it
works with the tools your people already use, works the
way your business already does, and works the way technology
should.
Microsoft CRM is quite simply the fastest and easiest way
to add CRM capabilities to any organization that uses Microsoft
Office or Outlook. Because it was designed to partner with
Outlook, Microsoft CRM delivers lower training costs, broader
user adoption, less application-switching, higher productivity,
and an incredibly rapid return on investment. Click here
to find IHSYSTEM Hosted Solution.
Streamline opening and closing cases
Your customer service representatives have enough to do
without taking extra steps when they open and close cases.
If one service representative processes fifteen cases a
day, an extra two minutes to enter each case and an extra
minute to close the case adds up to a wasted four hours
per week per service representative. In two hours, you can
streamline the input form and save four hours per representative
per week to use on solving real customer problems. Besides
streamlining the work for your service representatives,
you’ll make it possible for management to view more
useful reports.
Are your customers buying?
Quotes are the foundation for orders. A sales manager or
executive should periodically analyze quotes that are in
various stages (draft, active, and won) across the organization.
This information can tell you which customers are ordering
your products, and subsequently, which customers are not.
It can also provide a barometer of how effective your sales
force is at closing.
Set your e-mail messages apart with a signature
E-mail has become a standard form of correspondence in
most businesses. As business persons, your customers need
to know who they are corresponding with and how to contact
you. E-mail signatures can play a key role in providing
this information, setting the tone of the message and projecting
your business’s image.
An e-mail signature consists of one or more lines of text
that you add to the end of an outgoing e-mail message. In
the Microsoft CRM client for Outlook, you can use the standard
Outlook signature feature for your e-mail message signatures.
To have that same feature in the Microsoft CRM Web application,
you can use personal, global e-mail templates to create
and maintain a set of signature e-mail templates for every
business situation. For example, you can create signature
lines that:
- Build brand and name recognition for you and your business
- Provide alternate contact information for you and your business
- Proclaim your organization’s mission statement
- Include disclaimers and confidentiality statements
- Up-sell or market new sales opportunities
- Remind customers of upcoming events
Microsoft CRM can give your employees direct access to
customer information through Microsoft Outlook, enabling
access to the information they need when they need it, in
the office or on the road. Microsoft CRM lets you work the
way you want to work with features such as:
- Improved Microsoft Office Outlook integration: Work without leaving Outlook
- New marketing automation module: Create sales and marketing campaigns fast
- New service scheduling module: Helps your staff sell more while improving customer service
- Easier customization: Tailors to your company's needs quickly
- Improved reporting: Drill into the details fast
Click here to find out more about Hosted CRM Solution.
